Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise your right of withdrawal, you must:

carspace-shop.at
Fischergasse 3, 8010 Graz, Austria
Email: autozubehoerat@gmail.com

You must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email).

You can use the attached sample cancellation form for this purpose, but it is not mandatory.

Consequences of revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the cheapest standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

For this refund, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this refund.

We may refuse reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.

Exclusion of the right of withdrawal

The right of withdrawal does not apply to the following contracts:

Contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons if their seal has been removed after delivery
Contracts for the supply of goods that are made to customer specifications or are clearly tailored to personal needs

Sample cancellation form

(If you wish to cancel the contract, please fill out this form and return it.)

To:
carspace-shop.at
[Your full company address]
Email: [Your email address]

I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*):

_______________________________________

Ordered on (*) / received on (*):

_______________________________________

Consumer name(s):

_______________________________________

Address of the consumer(s):

_______________________________________

Signature of the consumer(s) (only for notifications on paper):

_______________________________________

Date:

_______________________________________

(*) Delete as appropriate.

As of January 2026

Cancellation policy